Frequently Asked Questions

WebToMail is a powerful platform for creating professionally designed print material and having it sent by mail within days. Here are some frequently asked questions regarding our service.

How long will it take to get the postcards in the mailboxes after I submit the order?

After you submit your order, your postcards will be printed, prepared for mailing and sent to Canada Post. It can take 5 to 7 business days to hit the mailboxes after you place your order.

How will I know if the postcards have been mailed?

You will be apprised of the status of your order via email. You can also login to your account and check the status.

Who will receive the postcards?

When you place the order, you will have the option to select Residential, Businesses or both. The postcards will be mailed around your target location specified in your order.

Can I use my own design for the postcards?

You certainly can. Select one of the blank templates (landscape or portrait) and follow the directions to upload your artwork.

Am I able to use a different size of postcard?

We can help you print and mail any size postcard except you won’t be able to use this portal to design and mail the order. Please contact us via email or phone and we will be happy to get that done for you.

Can you address the postcards and send is as personalized mail?

Yes we can but not through this portal. Please contact us via email or phone and we will be happy to get that done for you.

Can you charge the postage to my Canada Post account?

Yes we can. Please contact us and provide your Canada Post Account we will get the postage for your order charged to your account. Your bill will be adjusted to exclude the postage.